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No better way to ticket

TicketMates is now Australia's number one online tour desk ticketing system. Offering access to thousands of tourism and leisure products across both Australia and New Zealand

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Australia's number one online tour desk ticketing system

TicketMates is now Australia's number one online tour desk ticketing system. Offering access to thousands of tourism and leisure products across both Australia and New Zealand, TicketMates is a comprehensive online ticketing platform designed to streamline the availability and invoicing process for hotel and accommodation operators all within the one system. The system provides numerous benefits for multiple types of individuals and organisations including:

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Jet Ski Hire Gold Coast
From$190.00
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Book now and receive $185 worth of value for $49!!

Australian Surfing Adventures
Save136.00 From49.00
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Hot Deal Message

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Seaway Water Bike Tours
From$50.00
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FREE Semi-submersible tour valued at $10pp with each booking!

Down Under Cruise & Dive
Save $10.00 From155.00
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Hot Deal Message

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Hot Deal Message

Dreamworld Inbound
Save $34.99 From$60.00
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Hot Deal Message

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Hot Deal Message

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Easy Booking Platform

TicketMates provides a B2B platform for accommodation providers, hotels and resorts, tour desks, agents and travel retail stores to on-sell thousands of tours and attractions Australia wide. Featuring a fast, user-friendly and easy way to interface, TicketMates can serve as your one-stop shop for providing tickets to guests both locally and abroad. Experience Oz is TicketMates's business to consumer model (B2C) and provides the ability for you to pre-sell thousands of products to your clients online and by mobile device or as an in-house after hours booking facility.

  • Excellent Commissions

    Want to earn extra revenue for your business? You can earn excellent monthly commissions by having access to sell thousands of products in Australia and NZ all captured by our live sales reporting!

  • Free to Join

    What are the costs? Unlike many other integrated booking systems, when you join TicketMates there are no set up or ongoing costs involved!

  • No Contracts

    Please don't leave… but if you must… TicketMates is based on an opt-in and opt-out program, meaning you are not locked in to any contracts.

  • One Account

    Tired of trying to manage all of your different accounts for tour suppliers? With TicketMates there is no need for you to have multiple accounts and no need to secure or monitor voucher books! Manage all of your ticketing under one, easy to use account.

  • Pre Arrival Sales

    Do your customers often already have their tickets when they get to you? Our B2C website Experience Oz offers you the chance to compete and capture pre-arrival ticketing sales via your website, confirmation letters and newsletters. Best of all, it's connected to your TicketMates account making it easy to reconcile each month with one login!

  • Full Training & Support

    Need some help? We provide training to all new accounts, and offer regular ongoing support and assistance with our customer service centre open 7 days per week.

  • System Integrations

    Looking for a way to make it easier to charge customers tickets to their account? We have full system integration with EzyRez and Hirum allowing bookings to drop directly into your hotel management system for a seamless ticketing process.

  • Live Availability

    How do I know that my customers' tickets will have no issues when they get there? To provide a seamless and more secure booking for you and your guests/customers, we have live availability with many tour operators and operator booking systems. These can include, but are not limited to: Dreamworld, Village Roadshow Theme Parks, Con-X-ion, Booking Boss, Respax, Rezdy and SEALink.

  • Self Service Kiosks

    Looking at self-service ticketing? TicketMates offers stand alone iPad kiosks that can be used in hotel foyers, special events and conferences.

Get More Bookings. Grow Your Bookings

TicketMates is an online tour desk system that accommodation providers, hotels and resorts, tour desks, agents and travel retail stores use to book a range of "Things To Do" for their guests/clients. The exclusive ticketing provider for hundreds of resellers, TicketMates now services over 950 reseller locations Australia wide. We support our online system with regular sales calls, as well as running incentives and promotions to further stimulate sales. TicketMates updates our resellers regularly on new products and promotions. We understand how important pre-arrival sales are, therefore sellers also use our consumer brand site Experience Oz, to attempt to capture online sales as well as post-arrival sales.

  • Online Travel Agencies

    Want to market your products to OTAs? We can help! We have partnered with a number of online travel agencies that now use TicketMates and Experience Oz to book various "things to do" for their clients.

  • Hotel & Concierge Services

    It’s important for tour operators to work closely with local hotel receptions and concierges, especially when you want to try and target their guests to travel with you! Over 950 sellers in Australia currently use TicketMates as their ticketing and booking platform in-house.

  • Airline Companies

    Our growing number of airline partners assist in marketing products listed with us to their clients via their websites and some social media campaigns.

  • Affiliate Program

    Experience Oz offers a valuable affiliate program to help organisations promote and on-sell tourism and leisure products whilst earning ancillary revenue. Some of our major affiliate partners include Auto Clubs, Staff Clubs, Membership Organisations, Online Travel Agencies, and accommodation providers.

  • Travel Agents

    Want to get into agents clients itineraries? TicketMates is used by travel agencies including Escape Travel, Flight Centre and some other independents.

  • Online Payment

    How do you get paid? There is no need to invoice us for sales we have made for your product as TicketMates tracks all sales and commissions! Each month you will receive a payment less our commission for the previous months sales direct to your bank account.

  • Global

    Is your product suited to the international market? TicketMates employs inbound tour consultants in house, as well as partners with external agencies based here and overseas. Experience Oz is also translated in Chinese and Japanese at no additional cost to you.

  • Free to Join

    So, what does it cost? There are no costs for joining whatsoever. We are a commission-based company so all you pay is the commission when a sale is made for your product.

  • No contracts

    Please don’t leave us…. but if you must...TicketMates is based on an opt-in and opt-out program, meaning you are not locked into any contracts.

Drive more sales for tours + activities

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Pre Arrival Sales

Our white-label B2C solution is perfect for capturing pre-arrival sales for tours, attractions, theme parks and more. Whether you're an accommodation provider, travel website, member organisation or a staff club, we can provide a customised solution to cater to your requirements. Your customers will have access to over 3000 tourism products across Australia & New Zealand including exclusive offers, hot deals and last minute offers, all backed up with a easy reporting and reconciliation interface. Best of all, it's as easy as adding a link to your website!

Post Arrival Sales

TicketMates B2B platform provides accommodation providers, hotels, tour desks and travel retail stores the ability to on-sell tour and attraction products directly to your clients. Our large range of 3000 products across Australia & New Zealand, live availability with many suppliers, latest deals and competitive commission rates makes us the right choice for tourism ticketing.

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Supplier Booking Engine

Need to transact sales on your website?

TicketMates offers tour operators a range of customised booking engines for desktop, mobile and multi-lingual cart/checkout pages.

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Featured Partners

TicketMates currently has ticketing partnerships with a range of widely respected organisations across Australia, as well as countless other smaller partners around the country. Some of our partners include (current as of January 2016):

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Integrate with Us

Whether you're an OTA, wholesaler or B2B customer, we have a range of ways you can connect your platform with us. These include both catalogue and full transactional based APIs. To enquire about getting started, please contact api@ticketmates.com.au

Frequently Asked Questions

How do I become a TicketMates agent?

Simply download, complete and return the Reseller Information Kit, and one of our friendly staff will be in contact with you to complete the set up of your TicketMates agent account.

How do I become a TicketMates supplier?

Simply download, complete and return the Supplier Information Kit, and one of our friendly staff will be in contact with you to complete the set up of your TicketMates supplier account.

How much commission do I receive being a TicketMates agent?

TicketMates provides agents with premium, best in market sales commissions, with commissions varying depending on the product that is sold. Your TicketMates account manager can provide information on commission rates once your account is finalised.

How much does it cost to become a TicketMates agent?

TicketMates is a totally FREE member based, opt in-opt out model, with no lock in contracts and no hidden fees or ongoing costs.

How do I become a TicketMates supplier?

Simply download, complete and return the Supplier Information Kit, and one of our friendly staff will be in contact with you to complete the set up of your TicketMates supplier account.

Does TicketMates provide ongoing training and support?

Absolutely. TicketMates supplies complete training and ongoing support at no extra cost, it’s all included as part of the service. The TicketMates office is also open 7 days per week for any enquiries that you may have.

What regions does TicketMates supply products for?

TicketMates supplies products for all tourism and leisure regions around Australia, including Port Douglas, Cairns, The Whitsundays, Townsville, Hervey Bay, Sunshine Coast, Brisbane, Gold Coast, Byron Bay, Port Stephens, Sydney, Melbourne, Canberra, Tasmania, Adelaide, Perth, Ningaloo Reef, Broome, Darwin, Alice Springs & Ayers Rock. Our dynamic product team are constantly adding new regions and products.

How much does it cost to be listed as a supplier on TicketMates?

We are a commission based company so all you pay is the commission when a sale is made for your product, and an initial loading fee. There are no other costs. For further information on loading and commission fees, please contact TicketMates Business Development Manager, Michelle Woodroff on michelle@ticketmates.com.au.